Heywood | Heywood Member Engagement Platform

The ultimate member engagement platform

Heywood Engage transforms the way you communicate with your members. Designed specifically for the member audience, it offers a seamless user experience. It allows members to access the information they need, confidently and effortlessly.

Built for clarity, ease of use, and trust, Heywood Engage helps participants make informed retirement planning decisions while reducing inbound queries and administrative workload. Sophisticated software that’s ingeniously simple to use, with intuitive navigation and a range of easy tools.

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Exceptional member experience

Discover a truly intuitive member platform that unlocks access to vital pension information.

Clarity and financial peace of mind

Make it easy for members to review retirement goals and financial planning with a clear overview of current pension status and projected retirement income.

Making complex stories simple

Retirement information is communicated in an accessible way using plain language and proven storytelling techniques, reducing the need for additional support.

Planning for financial futures

Empower individuals to confidently plan their retirement journey with personalized, data-driven communication

Exceptional member experience

The platform offers user-friendly tools and expert guidance for managing pensions, as well as channels that allow members to plan and communicate with each other. This ensures a seamless journey and satisfaction for every member.

Powerful analytics tools

Know what your members are doing. Our analytics tools enhance pension schemes' understanding of member behavior.

Built with security and accessibility at its core

Electronic ID
verification

Heywood Engage harnesses advanced electronic ID Verification technology to streamline and secure the onboarding process. This ensures a seamless and secure registration experience for members, all while staying entirely online. By eliminating the need for manual checks, Heywood Engage minimises the burden on retirement plans and significantly reduces drop-off rates, creating a smoother journey for everyone involved.

SMS multi-factor authentication

Heywood Engage brings enhanced security to your members with SMS multi-factor authentication (MFA), adding an extra layer of protection at login and during key account changes. SMS MFA ensures member data remains secure. Best of all, Heywood handles the entire process - eliminating any operational burden on your side. You retain control over the SenderID and the personalised message your members receive, giving you peace of mind and a personal touch.

Accessible and
inclusive

Heywood Engage is designed with accessibility at its core. It is fully compliant with WCAG 2.1 Level AA standards and ADA requirements. The platform supports keyboard navigation, screen readers, and adaptable display options to ensure all members, can access and manage their retirement information with ease. This commitment to inclusivity guarantees an equitable and seamless experience for every member.

Revolutionize member engagement

Heywood Video Engage

Simplify complex financial data into clear, engaging, personalized video experiences to engage your members like never before.

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Case study

Discover how a UK Pension Fund transformed its member experience through Heywood Engage.

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Who we work with

Our global customer list speaks for itself. At Heywood, we believe a true partnership is a two-way street. Mutual trust and respect are at the core of every interaction. And that’s why we enjoy long-term partnerships with all of our customers.

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